Ma Belle Note

What your customers really think, month after month

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What surveys do for you

A short survey, ready in minutes

Six question types, up to 10 per survey, with a live mobile preview. The question after the recommendation score adapts to the customer's answer.

Answers by email, QR code or NFC tag

The survey goes out by email after each visit, or to a group of customers. On site, a QR code or an NFC tag opens the same survey.

Your recommendation score, month after month

Your NPS, its trend and the promoters, passives and detractors split, compared across your locations.

Your key criteria tracked over time

Welcome, food quality, speed of service: each tracked criterion keeps its score from one survey to the next, so you see what improves.

A disappointed customer? Reply to them

Each answer is linked to the customer's record. You write back by email, with a reply the AI can draft for you.

Private, and respectful of your customers

Answers are never posted on Google. Only customers who gave their consent receive the survey, at most once every 30 days.

Our other solutions

Ma Belle Note also includes these features, all in the same app.

Ready to make your rating shine?

Reviews answered, customers coming back, a reputation on the rise. All from a single app.

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